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Insurance companies used to be able to consider New York state drivers' occupation and level of education when setting auto insurance rates. No longer. State regulators say the practice punished lower-educated workers in lower-paying jobs, without proof that those drivers were a higher risk behind the wheel. The state Department of Financial Services implemented t…

Business

Cybersecurity threats to businesses are seemingly everywhere. Hackers try to break into computer systems and grab sensitive data. Sometimes the hackers hold the data hostage in "ransomware attacks," demanding businesses pay up to reclaim their data. Randy Glenn has developed a specialty in these threats, as a cyber risk manager with the Evans Agency, the insurance ag…

Business

Robert Miller Jr. guided the Evans Agency's growth over the past 18 years. Now Miller, 62, is preparing to retire as president of the insurance agency, which is a subsidiary of Evans Bancorp. Miller will transition to CEO of the agency effective Dec. 1, and then retire March 29. He will serve the remainder of his term on Evans Bank's board of directors, which expires in…

Business

Three of the main health insurers serving the Buffalo Niagara region will raise their average rates for individual plans by 0.6 percent to 13.7 percent in 2019, while a fourth insurer will reduce its rate. The state Department of Financial Services approved the changes after reviewing the carriers' requests for next year's rates. The changes do not apply to individuals …

Business

M&T Insurance Agency has a new president, Kyle Samuel. Samuel, 48, was previously a managing director for USI Insurance Services, where he was responsible for its growth and sales leadership in the greater Washington, D.C., market. Samuel has more than 26 years of insurance industry experience, with his other roles at Wells Fargo Insurance Services, Aon Risk Sol…

Business

Robert Miller Jr. has put his special pen to work again at the Evans Agency, this time to acquire the business of Richardson & Stout Insurance in Wellsville. For nearly two decades, Miller, president of the Evans Agency, has used the same pen to sign agreements with insurance agencies the Evans Bancorp subsidiary has acquired. The tradition dates to 2000, when Mille…