Starting Tuesday, Niagara County will require advance appointments for all visits to its three motor vehicle offices.
In April, the county resumed walk-in DMV visits, which had fallen victim to the Covid-19 pandemic, in hopes of clearing a backlog of vehicle- and license-related paperwork.
Erie County Clerk Michael Kearns said online appointments will be the new normal for Erie County's auto bureaus.
That has been accomplished, County Clerk Joseph A. Jastrzemski said Friday.
He said the uptick in Covid-19 cases probably would have led to a change in policy anyway, but he said customers overwhelmingly seem to prefer the appointment system, which avoids long waits in line.
"They know when they're going to get there and when they're going to be taken care of," Jastrzemski said.
Erie County never restored walk-ins after the pandemic, and its five DMV offices will remain appointment-only, County Clerk Michael P. Kearns said.