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Buffalo elder law center expands free legal helpline to all ages

The Center for Elder Law & Justice in Buffalo on Monday announced it has expanded the hours of its “Free Legal Helpline” to Western New York residents because of the Covid-19 pandemic.

In addition to expanding the services beyond senior citizens to everyone, the helpline is now operating 24 hours a day, seven days a week, rather than just from 9 to 11 a.m. on business days. People who call are advised to leave a message.

The change has been prompted by the coronavirus pandemic and a deluge of people seeking assistance, according to center officials.

Residents can now call outside of business hours and leave a message at 1-844-481-0973 or send an email to helpline@elderjusticeny.org with their question and contact information for a response. A center attorney will return the query within one business day.

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