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Ex-Disney exec to speak about customer experience

A former Disney executive will be the featured speaker at an InfoTech WNY event on April 1 at Kleinhans Music Hall.

Dan Cockerell, who recently retired as vice president of the Magic Kingdom for Disney, will speak about how to deliver a world-class customer experience and the role of technology. Cockerell spent 27 years with Disney.

Details of the event, including ticket prices, are available at

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