I just happened to turn on the Cheektowaga police scanner while the Walden Galleria events were unfolding.
In a time where our first responders often come under great scrutiny I can say with possible gun shots (later ruled out) that these responding officers did an amazing job.
Sadly, we live in a changing world where we have learned to fear the worst.
The Cheektowaga Police Department set up a command post inside the mall and coordinated various agencies dealing with the unruliness. While I was not there to witness what really happened from what it sounded like the response was nothing but professional.
I commend these officers for walking into a great unknown circumstance and doing their jobs bravely and efficiently with no one discharging a weapon.