Congratulations to the Buffalo Niagara International Airport on its top rankings for customer satisfaction! As reported in The Buffalo News article: Buffalo airport soars in customer satisfaction study, the BNIA has earned top ratings in a recent J.D. Power report.
Such publicity bodes well for the airport facility, along with public perception for our region as a whole. A well-functioning, reliable airport is vital to our region’s success for both tourism and business. With tens of thousands of AAA (American Automobile Association) and CAA (Canadian Automobile Association) members traveling through the airport annually, we at AAA can attest to the importance of customer satisfaction at the facility.
With current construction underway at the Buffalo airport, local travelers and visitors will continue to benefit from even more enhanced services in the future.
Anthony B. Spada, Jr.
President and CEO
AAA Western & Central New York