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Kenmore Mercy receives top score from patient safety group

One Buffalo-area hospital earned a grade of A in a biannual national patient safety organization’s scoring for how well hospitals avoid errors and accidents.

Six hospitals in the region received a grade of B in the spring 2018 rating by the Leapfrog Group, an employer coalition that promotes hospital quality and patient safety.

The A went to Catholic Health's Kenmore Mercy Hospital, which has done well consistently in the Leapfrog report.

B grades went to Kaleida Health's Buffalo General Medical Center and Millard Fillmore Suburban Hospital in Williamsville, as well as Erie County Medical Center, and three Catholic Health hospitals – Mercy, Sisters and the Sisters Hospital St. Joseph Campus in Cheektowaga.

Three hospitals got Cs: Kaleida Health's DeGraff Memorial in North Tonawanda, Catholic Health's Mount St. Mary's in Lewiston, and Eastern Niagara in Lockport. Olean General, which recently became a member of Kaleida Health, received a D.

Leapfrog grades hospitals in the United States on how they protect patients from accidents, errors, injuries and infections. The group’s measures include how well a hospital avoids preventable errors or accidents, such as deaths from serious treatable complications after surgery. Other measures look at how well hospitals follow procedures to prevent problems, such as using computerized systems to order medications.

Leapfrog based its grades on a voluntary survey it conducts, as well as quality-related hospital statistics publicly available from the federal government’s Hospital Compare website. For most measures, Kaleida Health hospital system facilities are rated as one institution.

It is difficult to discern a trend for the hospitals in this region, although Leapfrog has consistently graded Kenmore Mercy as an A. In many other cases, the scores have varied for the other institutions from one survey to another. It's also important to note that Leapfrog is just one of many quality reports, some publicly available and others not, that look at different aspects of hospital quality.

Of the approximately 2,500 hospitals graded, 30 percent earned an A, 28 percent earned a B, 35 percent a C, 6 percent a D and 1 percent an F. Current and past safety grades are available at

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