WASHINGTON – New York's two U.S. senators are demanding answers from New York State Electric and Gas about its delayed response to last week's windstorm.
Noting that NYSEG's customers across the state faced long delays in getting their power restored after the April 4 storm, Senate Minority Leader Charles E. Schumer and Sen. Kirsten E. Gillibrand Monday wrote to Carl A. Taylor, president and CEO of NYSEG and Rochester Gas and Electric.
"It is our understanding that local officials were originally told it would not take more than 24 to 36 hours to fully restore power, which was inaccurate," the senators, both Democrats, wrote. "Power was not fully restored until 72 hours after the storm."
About 1,650 Erie County NYSEG customers suffered long delays in getting power restored, as did the utility's customers as far east as the Hudson Valley. The senators asked the utility to explain the delays and improve its response procedures before future storms strike.