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Buffalo Dental buys Tonawanda survey research firm building

A Town of Tonawanda-based survey research firm has sold its Sheridan Drive building to Buffalo Dental Group.

ARG SurveyService, a firm owned by Susan R. Adelman, sold its single-story office building for $625,000. The building was marketed for sale by Hanna Commercial Real Estate for $649,000.

Located at 1909-1911 Sheridan, the 8,563-square-foot facility was constructed in 1963 on 0.58 acres, and had a new roof added in 2014.

ARG plans to lease back a large 4,200-square-foot space that was already built out for its needs, but the building has two other entrances for other tenants. Buffalo Dental, led by Drs. Bernard J. Kolber and Dr. Ellen Vossler, has locations on Main Street in Williamsville and on Englewood Avenue in the Town of Tonawanda.

"We just didn't need as much space, so we're staying and leasing back," Adelman said. "We're not going anywhere."

Founded in 1957, SurveyService conducts quantitative opinion, business and customer satisfaction research through telephone, online and direct-mail surveys, polls, tracking and market feasibility studies, product development and tests, in-home use tests, ad awareness and even taste tests in a testing kitchen.

It also recruits and conducts focus groups, and performs inbound research through toll-free 800 numbers. It also used to do mystery shopping and political research, but stopped both.

The firm, which at one time employed as many as 150, now has about 40 workers.

Buffalo Dental officials could not be reached for comment.

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