Wegmans and Publix are America's favorite grocery stores, according to a survey of 12,774 shoppers conducted by Market Force Information, a retail consulting firm. It's Wegmans' second year at the top. Trader Joe's had held the lead for several years until being bested by Wegmans in 2016.
The Rochester-based Wegmans and Florida-based Publix tied for first place with a 77 percent Composite Loyalty Index Score. Survey participants were asked to rate their satisfaction with their most recent grocery shopping experience and their likelihood that they would refer that grocer to others. The Composite Loyalty Index Score was calculated using customer ratings given for store qualities such as value, fast service and cleanliness.
Trader Joe's came in a close second, with 76 percent. Aldi landed in fourth place with 68 percent.
Further down the list were Whole Foods at No. 9 with a score of 61 percent, Target at No. 13 with 56 percent, Sam's Club at No. 18 with 49 percent and Walmart at 22 with 31 percent.
Market Force conducted the survey online in March 2017, among a pool of respondents ages 18 and older in the four U.S. census regions with a range of income levels.
Tops Markets was included in the survey, but only about 40 respondents said they spend the majority of their grocery dollars there. The threshold for inclusion in the study's analysis was 100 responses, so Tops was left out.