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Kenmore Mercy gets 'top hospital' designation from patient safety group

Kenmore Mercy Hospital is one of 109 facilities nationally designated a "top hospital" in 2017 by the Leapfrog Group, a national patient safety organization.

The annual selection of top hospitals is based on surveys from nearly 1,900 hospitals. The group's list follows publication of Leapfrog’s bi-annual safety grade report, which rates hospitals on how well they protect patients from medical errors, infections, and injuries. Kenmore Mercy, part of the Catholic Health hospital system, also made the top hospital list for 2016.

In the latest bi-annual report from Leapfrog, two Buffalo-area hospitals earned a grade of A: Kenmore Mercy and Sisters. Three hospitals in the region – United Memorial in Batavia, Mercy, and the Sisters Hospital St. Joseph Campus in Cheektowaga – received a grade of B.

Five hospitals got a C: Kaleida Health's Buffalo General, DeGraff Memorial in North Tonawanda, and Millard Fillmore Suburban in Williamsville, as well as Mount St. Mary's in Lewiston, and Erie County Medical Center. There was one D grade in the region: Eastern Niagara in Lockport. Kaleida Health hospital system facilities are rated as one institution for most of the measures.

“Providing this level of care to our patients requires dedication and commitment from every member of our team. We are grateful for our associates, doctors, and volunteers whose efforts made this honor possible.” James Millard, president and chief executive officer of Kenmore Mercy, said in a statement.

Leapfrog, an employer coalition, grades how well a hospital avoids preventable errors or accidents, such as deaths from serious treatable complications after surgery. Other measures look at how well hospitals follow procedures to prevent problems, such as using computerized systems to order medications.

Leapfrog based its grades on a voluntary survey it conducts, as well as quality-related hospital statistics publicly available from the federal government’s Hospital Compare website. Of the 2,632 hospitals graded in the nation this fall, 832 earned an A, 662 a B, 964 a C, 159 a D and 15 an F.

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