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As Crisis Services moves, hotline to remain in place

Crisis Services' hotlines will remain in operation today and Wednesday as the agency moves from its Main Street location to its new offices at 100 River Rock Drive.

The agency operates two 24-hour hotlines: 716-834-3131 for suicide prevention and advocacy for victims of sexual assault as well as the addiction hotline at 716-831-7007.

Crisis Services, which provides crisis intervention for situations including emergency mental needs, addiction, suicide, domestic violence, rape, sexual assault and elder abuse, moved to its Main Street location in 1988 and has grown considerably in the nearly three decades since then, said Jessica Pirro, Crisis Services’ Chief Executive Director. Ninety four people now work at the agency. There are also another 30 volunteers.

“When we converted two closets to make an office space for one of our managers, it was the last straw highlighting that we have outlived our time at Main Street” Pirro said in a statement. “I knew my priority was to work with our Board to find our next home and we are so excited that this day is finally here.”

The new offices in Riverside provides more room to allow for trainings, seminars and community meetings. It also has a larger break room and a wellness rooms for crisis first responders .


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