The News has launched a new free iOS app. If you have the iPhone or iPad app, you can update the app here or by waiting for an automatic update to run the next time your phone is connected to a power source while connected to a Wi-Fi network.
The new iPhone app resembles BuffaloNews.com, but also offers a few additional features including:
- the ability to save and bookmark stories to your device.
- the ability to access saved stories when your device isn’t connected to the Internet.
- much improved photo galleries.
- a better user experience.
A few features from the old app have been fixed, which means:
- the app will be continuously updated and curated by our digital content editors.
- you’ll no longer have to click through multiple times to be redirected to a story.
If you do not have the Buffalo News app, download it in the iTunes store.
If you are not an iPhone user, you can always bookmark BuffaloNews.com on your mobile browser.
Frequently asked questions:
Q: Is the app free?
A: Yes, the app is free to install, but you may also encounter our paywall if you maxed out on the weekly article limit. A digital access package will provide you unlimited access to the app. Call our Customer Support team at (716) 842–1111 or visit https://subscribe.buffalonews.com/ to subscribe.
Q: Can you access stories saved in the app on desktop? Or what if I saved a story on my iPhone and wanted to read the story on the app on my iPad?
A: The stories will only be saved to the device you were reading on.
Q: I've recently seen a red notification on the app and it won't go away. How do I get rid of it?
A: If you don't see a bell symbol in the top right-hand corner when you open The Buffalo News app, swipe down and click on the most recent push notification from The Buffalo News. This should take you into The Buffalo News app.
A popup should appear that asks you if you want to read the story. Click on "Take me there."
Now, if you go back to the home screen, you should see a bell in the top right hand corner of the app.
Click on the bell and click on one of the saved notifications to get rid of the red notification.
You can also delete saved notifications; however, if you delete all the saved notifications in the queue, the bell symbol will also disappear the next time you open the app.
If you're still having problems deleting notifications in the app, please email email@example.com, describing your experience and including any screenshots. We will forward this information to our app developers.
Q: Why is some content I see on the website, like an embedded tweet or graphic, not appearing when I look at the same story on the app?
A: Our developers are aware of this issue and are working on a fix. Until that is in place, you may notice that some interactive multimedia content is not appearing within the app.
Q: Why can’t I comment on articles like I can on BuffaloNews.com?
A: Facebook comments will be added in a future version of this app and will work the same way as our comment section on BuffaloNews.com. You will still need to log into your Facebook account to post in the comment section.
Comments that you make within The Buffalo News app will also appear on BuffaloNews.com. Stay tuned for an update in the coming weeks.
Q: I tried to search for an article using your search function, but I couldn’t find what I was looking for.
A: We’ve added Google search functionality to our new app, but our developers are continuing to improve this feature.
If you have any other questions or feedback about the app, please email firstname.lastname@example.org.