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Dex Media closing Amherst office, cutting 57 jobs

Dex Media, a print and digital marketing company, will close its Amherst office by the end of the year, eliminating 57 jobs.

The Dallas-based company will shut down the location Dec. 27, according to a notice filed with the state Labor Department.

James Wagner, president of Communications Workers of America Local 1122, said he was told the Amherst office’s work would be relocated to Omaha, Neb.

“We just believe this is a union-busting effort and an effort to shortchange the Western New York community because they can’t get their financial sheet in line,” Wagner said.

Dex Media would not disclose the reason for the closing: “Due to company policy, Dex Media does not comment on inquiries regarding personnel situations.”

Wagner said he was told that the Amherst office’s productivity was “second to none” among its locations, but that the company determined its cost per employee here was much higher than in Omaha.

“This is strictly money,” Wagner said. “It has nothing to do with how hard these people work and how they perform, and I think it should.”

Dex Media emerged from Chapter 11 bankruptcy over the summer and is now privately owned.

Dex Media was formed in 2012 by a merger of SuperMedia and Dex One. The local operation was also formerly known as Verizon Information Services and Verizon Yellow Pages, before Verizon spun off the business.

The CWA won election to represent the Yellow Pages workers in 2001 and bargained their first contract with the unit the following year.


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