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Geico has kept its hiring promises in Amherst – and then some

Over the past dozen years, Geico has made big promises about adding jobs in the Buffalo Niagara region.

Since then, the insurance giant has kept those promises – and then some.

With Geico expected to announce Tuesday that it will hire another 600 workers at its Amherst customer service center as part of a $15 million expansion, the insurance company will be well on its way to building a work force that approaches 3,400 people, making it one of the biggest private employers in the Buffalo Niagara region.

This from a company that started hiring locally in March 2004 with a pledge to have 650 employees by 2006 and 1,800 by 2012.

While many companies have trouble meeting their job creation promises, Geico has consistently delivered. Its local workforce hit 830 people by 2005 and was at 2,400 in 2012. The 251,000-square-foot Amherst service center, located at 300 Crosspointe Parkway, hired its 2,500th worker in 2013 and now has about 2,800 employees.

The Geico Northeast Operations Center in Amherst handles sales, customer service and claims for New Jersey and New England. It also sells other types of insurance to customers, including homeowners insurance.

To lure Geico to Amherst, the state provided the company with $100 million in Empire Zone tax breaks spread over 14 years.


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