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Town of Lancaster launches new website

Looking for information about Lancaster town government and its services? Check out the town’s new website that went live late last week.

The buzz words about are “slick” and more user-friendly.

The town supervisor’s latest message reminds residents about the importance of guarding against pesky rats by taking care to use leak-proof garbage containers with tight-fitting lids, amid more suggestions. Then there’s the July 21 boil water notice, meeting agendas, alerts, job postings and information on how to pay your taxes.

The website took a few months to launch, but Town Clerk Diane Terranova said it was worth the wait.

“I think it’s much more user friendly,” Terranova said. “There will be a constant change on the website. It will be much easier to use within town departments instead of waiting for one person to put information on or take it off. It will be more current and regularly updated.”

The $8,700 website overhaul and redesign by Clifton-based Business Automation Services is not fully complete. A few items are still being tweaked and added, Terranova said.

Town Supervisor Johanna Coleman said the new website’s look is “softer,” with more colorful images of Town Hall and the Lancaster Opera House, along with other places like the senior center, which slowly rotate on the site’s main page. “It gives you more variety of pictures of the town,” she said.

The work took months, given the transfer of slews of files from the old website to the new one. “It took forever to get it up, and the system would go down frequently ... But now it’s great,” Coleman said. “People in the town are going, ‘Oh, it’s great.’ Our town employees look at it, and it’s easy to find things.”

Here’s what’s new:

• Anyone can send an email directly to a department head.

• Public hearing and meeting notices are displayed and highlighted more prominently.

• A larger document center features town job applications, building and zoning applications and department frequently asked questions, among many other things.

Coleman cautioned the public to be careful what they Google for the town, because often they end up at the village website.

“With the town, there is a difference,” she said,

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