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Schumer seeks consumer input on wireless ‘dead zones’

Wireless providers create maps that inaccurately describe how much of Upstate New York their networks cover, said Sen. Charles E. Schumer, D-N.Y., as he launched a campaign to identify “dead zones” of poor service.

Schumer said the carriers claim to provide high-quality service throughout much of Western New York and the rest of the state, but subscribers instead run into rural areas or sites inside buildings where service is spotty or non-existent.

The senator in a news release on Wednesday said he is asking people to point out to his office the dead zones they’ve experienced. Schumer has pushed the Federal Communications Commission to investigate accuracy in wireless advertising, and he said the crowdsourced data will help the agency crack down on any misleading information in the maps.

A spokeswoman for CTIA: The Wireless Association, the industry trade group, did not immediately return a phone message Wednesday afternoon.

People who want to report a wireless dead zone can visit