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Customers pay with credit card and rate contractors

You’ve probably seen the television ads for Angie’s List, the national company that, for a price, provides a list of contractors for all kinds of services.

A similar enterprise, targeting snow removal, is coming to Western New York this winter.

ChoreNoMore, founded by brothers Peter and Matt Walsh, was launched earlier this year in the Binghamton area. That “soft” launch extended along the East Coast and involved primarily lawn maintenance.

Now with winter approaching, they are expanding to snow removal, which should provide a bigger opportunity, especially in Buffalo.

Potential clients log onto, via smartphone or computer, then click “Snow” or “Lawn” and entering the address to be serviced, along with their email address. A little more specific information, such as frequency, also is requested.

Those requests go out to local contractors who have signed up with ChoreNoMore. It’s up to the customer to pick among contractors, whose bids include a fee to ChoreNoMore.

“We’ve learned a lot from our customers and contractors, what they’re looking for,” Peter Walsh said.

He’s the operations guy with a background in snow removal.

He and his brother are seeking to simplify the process of connecting consumers with contractors, whether for on-demand or recurring services.

“This site helps with all the bidding, the booking, the rating,” said Matt Walsh, whose professional career has evolved from financial analysis to small business and startup companies. “It’s a full-on service that we will provide.”

Before taking on a contractor, ChoreNoMore checks their references and makes sure they are properly insured and equipped to do the work, according to Peter Walsh. Then, ChoreNoMore handles the marketing and invoicing, among other things.

“This just streamlines the process for them,” Peter Walsh said.

Customers pay ChoreNoMore with a credit card, but contractors don’t get paid until the customer confirms the job’s been done and rates the performance. Payment is automatic if there’s no word from the customer within three days.

If complaints can’t be resolved between the contractor and customer, there’s a chance the contractor could be dropped from the bidding process.

The company is looking to serve “pretty much Western New York,” Peter Walsh said. “I’m getting contractors from all over Buffalo and the suburbs.”

Down the line, the Walshes are looking to expand into other services.

“Our goal eventually is to get into other services, but to try to keep it as simple as possible,” Peter Walsh said. “We’re really trying to improve that experience for the contractors and the customers.”


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