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Family presses Hanover officials for help with water predicament

SILVER CREEK – It has been a month and a half since Krista Miller and her family had water service to their home on Creek Road, just outside of Forestville.

Monday marked her third trip to a Hanover Town Board meeting to plead for help from council members for herself, her husband and her three daughters, ages 16, 8 and 4.

The Millers have had three wells drilled on their property, none producing safe water. The family’s home was one of 12 residences cut off by the village of Forestville this year; they were notified about 18 months ago that the village would no longer be able to supply water to homes outside the district.

Miller said 11 other homes have wells. She knows of one other family experiencing poor well-water quality. She said she has no choice but to have water brought to her home at a cost of $300 per week. The water is dumped into outdoor holding tanks and fed through the lines, including to the hot water tank in the four-bedroom home.

She said the storm last week prevented the delivery to her home and the family went three days with no water for showers, washing clothes or cleaning.

“We can’t drink the water that is delivered to us,” she said. As a result, the family also has additional costs for drinking water.

“On top of the water costs, we just had to replace the furnace in the house because it was hot-water baseboard heat,” said Miller, who noted the new heating system cost more than $6,000.

According to Miller, the home is about 150 feet from the village limits. She said the family moved there in 2010 and there was a water supply line from Forestville giving them safe, quality drinking water at a reasonable cost.

Hanover Councilman Wayne Ashley said Town Board members and the town attorney are trying to help Miller find a solution to the problem. He said that having residents form a water district and submit a petition to the Town Board may help bring the problem to a close.

“The residents need to complete a petition and present it to the town,” said Ashley.

Miller vows to keep the pressure on the Town Board and seek help through Chautauqua County Health Department officials.

She called her situation “dire.” “We never thought it would come to this,” she said.

Also at Monday’s Town Board meeting:

• Board members approved an agreement with the state Department of Transportation to plow 2.2 miles of Buffalo Road on the Seneca Nation. The town will be reimbursed with 128 tons of salt for the plowing services.

• Council members received notice that Kevin Waterman, zoning board of appeals chairman, resigned effective Monday.