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Letter: HEALTHeLINK uses state-of-the-art security

HEALTHeLINK uses state-of-the-art security

In response to concerns expressed in a recent editorial, as electronic access to personal health information becomes more widely used, the protection of patient health data is taking on even greater importance.

We believe that we are making a prudent decision on behalf of the patients in our community and the health care professionals who depend on access to clinical information in not publishing specific information on our security systems.

What we can share is that HEALTHeLINK already uses state-of-the-art security features to ensure only authorized user access. As new security technologies are developed, we enhance our efforts to keep patient health information as secure as possible. Even the most routine electronic communications are protected, including using sophisticated encryption when health data is sent via email.

HEALTHeLINK uses security features on hard drives on laptops and desktop computers and is in the process of finalizing a mobile device management security policy to protect health data on smartphones and tablets.

In reality, health records have never been so secure. Unlike paper records, every time patient medical information is accessed through HEALTHeLINK, the user leaves an “electronic fingerprint.” This access can be audited to ensure that patient health information is being appropriately viewed by the health care providers for which the patient has approved access. We take the responsibility for the protection and security of patient health information very seriously and it will remain among our highest priorities now and in the future.

Daniel E. Porreca

Executive Director