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NCO Financial cutting 101 jobs in Getzville

NCO Financial Systems is cutting 101 jobs at its Getzville location, a reduction affecting about a quarter of its workforce.

The debt collection company notified the state Department of Labor it will make the layoffs over a period starting this week through late January.

NCO plans to keep the CrossPoint Business Park facility open, with about 300 employees working there after the job cuts are made, said Tom Hoy, a spokesman for NCO.

“NCO is providing impacted employees with proper notice and is also working with impacted individuals to determine if other employment opportunities are available within the organization,” he said in a statement. The company said the cuts were due to “business reasons” but did not elaborate.

NCO is based in Pennsylvania, and its parent company is Texas-based Expert Global Solutions. This summer, the Federal Trade Commission said it was imposing a $3.2 million fine on ESG and its subsidiaries, as part of a settlement over allegedly illegal debt collection calls. The FTC described ESG as the world’s largest debt-collection operation.

In 2001, the Amherst Industrial Development Agency approved more than $1.7 million in combined tax breaks for a new $8.6 million building at CrossPoint in Getzville that NCO moved into. Prior to that, NCO operated from space on Dodge Road in Amherst.