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Car Talk: This is one gamble you shouldn’t take

Dear Tom and Ray: I have a 2003 Ford Explorer Sport Trac with only 22,000 miles on it. I took it to my local quickie-lube place for an oil change. They offered to do a free alignment check. My boat-payment antennae went up immediately. They said the lower ball joints were worn and needed to be replaced. It drives like the boat it has always been, and I’ve noticed no unusual tire wear. How likely is it that the ball joints are worn? Is there any significant risk to not getting them replaced? Would I notice any indications that they’re failing? – John

Tom: Very, yes, and no.

Ray: On a 10-year-old car, I think it’s very likely that your ball joints are worn out, John. Even though you have low mileage, the grease inside the joints tends to dry up, and that causes the joints to fail.

Tom: If you don’t trust these guys, the easiest way to confirm this is to take the car to another mechanic and ask for a second opinion. If you don’t have a mechanic you trust (which everyone should), try searching at That’s a nationwide database of good mechanics who have been personally recommended by other readers and listeners of ours.

Ray: It’s unlikely that you’d be able to determine, by driving the car, whether your ball joints are bad. You won’t feel anything until it’s almost too late. Just before the ball joints break, you may feel a shimmy in the wheel and have time to say, “Hm, what’s that?”

Tom: But your mechanic can tell by testing them. He’ll put the car up on the lift and grab each tire at 9 and 3 o’clock, and try to push and pull it. He’ll do the same thing at 12 and 6 o’clock. If the ball joint is good, there should be absolutely no back-and-forth movement in the wheel whatsoever. If it moves at all, the ball joints are shot and you need new ones.

Ray: And what if you just wait, John? Is there a significant risk? Well, how does this sound: You’re driving at 70 mph, and all of a sudden you feel a strange little shaking. As you furrow your brow to wonder what’s causing the vibration, your wheel falls off.

Tom: Then, as your life is flashing before your eyes, you can quietly apologize to the guy who tried to tell you that you needed ball joints. So get the second opinion if you don’t trust this guy, but don’t just ignore the warning.


Dear Tom and Ray: I have a push-button start on my car. When I start the car, I have found that you just need to push the button and let it go, and the car starts.

However, my husband insists on keeping the button pushed in until the car actually starts. I say that this is like “grinding the starter” and will eventually cause a problem. I’m tired of nagging him. Is he causing damage to my car? We never keep our cars for more than five to six years, so if you tell me it will take much longer than this to actually cause a problem, I will shut up (not!). – Barbara

Ray: It’s a good question, Barbara. We don’t know the answer in every case, but we do have some data to report.

Tom: We took a couple of the push-button-start-equipped cars that the manufacturers were kind enough to let us test-drive for review, and went out to see if we could burn out the starters!

Ray: We held the start button down for varying lengths of time, and it made no difference whatsoever. When you pushed the start button, the starter would crank for a second or two, until the engine caught, and then it would stop cranking – no matter how long you held your finger on the button.

Tom: My guess is that all, or certainly most, cars with a push-button ignition work this way. We can tell you from experience that VWs and Lexuses do.

Ray: By the way, I’m sure both manufacturers are happy to learn that the starters on the cars they loaned us are still intact!

Tom: And Barbara, you’ll be happy to learn that your husband is not doing any harm to your car.

Ray: Or maybe you won’t be happy to learn that, because then you have to stop nagging him about it. On the other hand, I’m sure you can get on your husband for those unsightly fingerprints he’s always leaving on your starter button.