Share this article

print logo

Time Warner launches new on-screen guide

Time Warner Cable has created a new on-screen guide for its digital television customers.

The 150,000 customers in Western New York received the upgrade overnight, and can begin using it today.

"Our new guide is designed to help our Digital TV customers enjoy all the programming they receive from Time Warner Cable better," said Scott Knaub, area vice president of operations for Time Warner Cable of Western New York.

The guide features a dark background with blue, white and gray lettering, allowing viewers to find favorite channels, search Time Warner Cable On Demand movies and shows, or use digital TV features like Start Over and Look Back.

"This upgraded guide makes it easy for customers to find the content they want, whether it's on one of the hundreds of Digital TV channels we offer, or a movie or program available anytime via Time Warner Cable On Demand," Knaub said.

The "A" button on the Time Warner Cable remote control brings up "Find Channels," allowing customers to find their programming by category on hundreds of Digital TV channels more easily.

The "B" button brings customers to a more intuitive "Search" screen, where they can look for movies or shows on both the TV schedule and among Time Warner Cable On Demand choices.

The "Guide" button opens the door to the on-screen program guide to find out what show is playing. By pressing "Info" or the up and down arrows, viewers can obtain program details and find out when shows are airing.

To learn more about the new guide, visit

The upgrade is the latest step in an ongoing series of enhancements.