Today's MoneySmart cover story helps consumers navigate the perils of hiring a roofing contractor for home repairs and renovations. The Better Business Bureau, which tracked nearly 35,000 inquiries about roofing last year, puts roofers in the agency's top 20 most complained about businesses.
Have you had a bad experience? How was it resolved? Was there anything you could have done to avoid the situation? What tips can you share to keep your neighbors from being taken?
According to Peggy Penders, the latest scam consists of door-to-door solicitors offering to check or clean gutters. The solicitors inevitably spot some sort of roofing problem while they're up there and offer to fix it for a discounted fee. Have you encountered one of these scammers in your neighborhood?
---Samantha Maziarz Christmann
*UPDATE: The New York State Attorney General's office suggest you check out its site, NYknowYourContractor.com before hiring a roofer.