A local conference this week on the business discipline Six Sigma heard from perhaps its most high-profile local advocate, Erie County Executive Chris Collins. The county executive said he is serious about applying it to county government over the long haul, as the first round of projects spawned by the system are about to be wrapped up.
Over the years, Six Sigma has had its fans and critics. Has your company used it? How has it worked out?
-- Matt Glynn