Share this article

print logo

REGION HAS MANY GREAT RESTAURANTS

I am not a restaurant owner and do not have any desire to own a restaurant in the future. But I have a difficult time trying to understand where Amy Pierce, author of the Oct. 24 My View column, "Restaurants short on service to patrons," ate dinner.

I have been eating at restaurants on an average of five days each week for the past 27 years, since my job dictated that I eat my meals out. I also have been having at least three dinner meals out with my family for the last several years, and I have never come close to her experience. These restaurants have included local diners, upscale bistros and so-called exclusive places.

Whenever we have eaten out, our service has been pleasant and efficient. Never have we had a war-painted waitress spill coffee and create the havoc Pierce described. It is really insulting to the hard-working people who are trying to either put themselves through college or support a family in using that description.

My family has enjoyed several favorite places that truly serve home-cooked meals. The salads are not brown tinge, the breads are fresh and the servers are professional. I have commended the staff and the owners whenever I could, and if there was a problem, the managers have taken proper actions to ensure that I will be a repeat customer.

I find it very difficult to believe that one person could have so much go wrong at one time at a restaurant. My question is this: Why did Pierce stay and suffer as much as she did? One or two minutes of discomfort would have ended my stay much sooner. BRUCE A. BELL

Williamsville

There are no comments - be the first to comment