"Through my 35 years of living, I've never had someone reach as far as she did. I couldn't tell you how I feel inside."
-- Deborah Evans, mother of Michael Carter, 14, commenting after Michael's teacher, Jane Smith of Fayetteville, N.C., agreed to give him one of her kidneys
"This new rule, combined with our broader airline consumer program, will provide passengers with greater protection when they travel."
-- Transportation Secretary Rodney E. Slater, announcing that the minimum amount airlines have to pay passengers for lost, damaged or delayed baggage on domestic flights will be doubled to $2,500, the first increase in nearly 16 years