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Bristol-Myers Squibb Technical Operations has promoted John M. Sheehan of Pendleton as plant shift manager for its Buffalo facility. He formerly was project manager.

KeyCorp. has named Karen R. Pusateri assistant vice president and district market manager for its Buffalo and Rochester districts. Also, Gail J. MacCleverty has been named vice president of small business services.

Eric Mower and Associates, an advertising and public relations agency, has named James Janicki and Jonathan Gill account executives, and Laurie Bruinooge, production designer.

Uniland Development Co. in Amherst has promoted Laura A. Zaepfel to public relations manager. She will be responsible for all media contact and community and internal corporate communications.

Levin & Co., a local certified public accounting firm, has appointed Stephen J. Snyder a staff accountant.

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