Adelphia Communications Corp. is relocating and more than tripling the office space dedicated to its telephone call center. The operation is moving from the cable firm's local headquarters in West Seneca toAppleTree Business Park in Cheektowaga.
With the move, Adelphia will shift 40 people now working in roughly 5,000 square feet of space, to 17,600 square feet of space at AppleTree, the former AppleTree/Como Park Mall.
And, the relocation allows the expanding telecommunications firm to add to its job roster, with 30 new positions to be available during the first quarter of 1998, according to Gus Palmisano, general manager for administration for Adelphia's suburban Buffalo operations.
"We've probably been looking for new space for about a year," Palmisano said. "The call center fields calls concerning any of Adelphia's products, including, of course, the cable television operation."
Palmisano said with Adelphia's growth, including into Niagara, Cattaraugus and Chautauqua counties, they need space in a centralized location. AppleTree fit the bill.
"It also offered mass transit service and, very importantly, offered on-site day care," Palmisano said. "That today is very important and something you have to be looking for."
Palmisano emphasized Adelphia's facilities at 789 Indian Church Road in West Seneca aren't being sold; the remaining 180 employees just will have some breathing room there.
With the addition of Adelphia, slated to move in by the end of 1998's first quarter, the former AppleTree Mall has just 4,500 square feet of space available, according to James Dentinger, vice president of leasing for Ciminelli Development Co. Inc., which handles AppleTree leasing for owner AmCap of Stamford, Conn.