Two years after renovation work began on the first floor of the Amherst Police Department, it's finally done -- and the result is better efficiency and cross-training capabilities, department officials said.
The improvements to the 18-year-old building on Audubon Parkway, valued at more than $100,000, were done over the years by town Highway Department workers, said Assistant Chief Frank Olesko.
The workers remodeled the Detective Bureau and dispatch station, which now contains both dispatchers and complaint writers, Olesko said. Cross-training between the two jobs is now used to reduce fatigue and increase efficiency, he said.
"It makes them better workers. They get a feel for the big picture, and by having more contact with the police it makes them more efficient," Olesko said. "They get a chance to talk to both the people and the
The high-tech dispatch area, banked with computers and television screens, is among the best in the region, Olesko said.