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Who are those guys wearing 'Alcohol Compliance' jackets at New Era Field?

NFL broadcaster Ross Tucker was at New Era Field for Sunday's game between the Bills and Indianapolis Colts.

Before the snow came, Tucker took a photo of a man wearing a jacket labeled "Alcohol Compliance" and wondered whether this was another uniquely Buffalo thing.

Most stadiums have some form of alcohol compliance officers, but we asked Delaware North, which handles concessions at New Era Field, about these guys.

Here is what a spokeswoman said in a company statement:

“Delaware North takes alcohol management very seriously. Our Alcohol Compliance Officer Program has been in place for many years. We added the officers to reinforce the importance of serving alcohol responsibly.  As part of the program, we hire a third-party security company to provide trained officers to ensure there is no conflict of interest and to add an extra measure. The officers wear a jacket that is clearly marked Alcohol Compliance and can be seen monitoring service throughout the stadium.”

According to a recent job posting for an alcohol compliance position, here are some of the job responsibilities:

  • Ensures that all alcohol policies/procedures are adhered to, to include servers/ sellers of alcohol:
    • Follows proper ID procedures
    • Follows the portion and per transaction serving limits
    • Monitors visible intoxication, pass-offs & inhibits service to minors
  • Communicates and documents all alcohol related items to management staff and associates in a timely manner
  • Ensures proper signage is displayed where alcoholic beverages are served
  • Enforces correct beer pouring
  • Continually moves through facility, assessing alcohol service and observing guests
  • Responds to alcohol-related incidents in a timely manner
  • Enforces cut off times for the sale of alcohol

So when you see one of those guys with one of those jackets on Sundays, now you know.

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