Wednesday's massive windstorm means home repairs are in store for many across Western New York.
Here are some tips for consumers to avoid getting a raw deal from unscrupulous contractors, according to the State Attorney General's Office:
- Shop around for the best price. Get at least three estimates for the work you need.
- Get something in writing. Make sure to get a written contract that includes the price and description of work.
- Never pay full price up front. Don't pay an unreasonable sum in advance of having the work done. Negotiate with the contractor a payment schedule that is tied to completion of the work, in stages if needed.
- Check references. In addition to checking with the Better Business Bureau, talk to neighbors, suppliers, banks and other businesses about candidates to complete the work. Contact those references.
- Know that you have three days to cancel a home improvement contract after signing. All cancellations must be in writing.
Anyone who believes they may be a victim of a scam or who wants to file a complaint should call the State Attorney General's Consumer Frauds Bureau at 800-771-7755 or visit ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint.
To look up a business' rating with the Better Business Bureau, visit their website.