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Dickey's brings fast-casual BBQ to Sheridan in Amherst

Dickey’s Barbecue Pit, a franchise restaurant operation that started in Dallas, Texas, has opened its first Western New York outpost in Amherst.

The restaurant, at 3220 Sheridan Drive, opened Dec. 1 in the plaza at Sheridan Drive and Bailey Avenue, just west of Walmart. It’s a fast-casual restaurant, where customers join a line, tell the counter staff what they want, and walk away with a tray of food. There are no servers, and no alcohol.

Beef sandwich at Dickey's Barbecue Pit. (Andrew Galarneau/Buffalo News)

Beef sandwich at Dickey's Barbecue Pit. (Andrew Galarneau/Buffalo News)

There are more than 500 Dickey’s locations from coast to coast. Before the Amherst store opened, the closest was in Erie, Pa.

The emphasis is on meat smoked fresh daily, including sausage, pulled pork and spare ribs, brisket and chicken breast, said assistant manager Sarah Long.

The menu includes sandwiches ($6-7), meats sold by the pound (brisket: $17), and ribs by the half rack ($12.95). Bowl choices include Velveeta-like mac and cheese topped with brisket ($8.50).

Owner Abban Westby, who is also an owner of Average Joe’s, said he was looking to serve people looking for barbecue without the wait, and corporate customers looking for competitively priced barbecue catering.

“I have a three-year-old daughter, and families don’t necessarily want to go into restaurants any more, and sit down and try to entertain, order appetizers and entrees and be there for a while.”

Customers order, then pay and walk away with their food at Dickey's. (Andrew Galarneau/Buffalo News)

Customers order, then pay and walk away with their food at Dickey's. (Andrew Galarneau/Buffalo News)

The pulled pork (8 ounces, $6.95) was tender, but I like more smoke flavor. Dickey's has three vats of warm barbecue sauce (sweet, original, spicy), plus pickle slices and onions customers can use to doctor up their orders.

Eight ounces of pulled pork with a yeast roll at Dickey's. (Andrew Galarneau/Buffalo News)

The spare ribs (full rack $25.90, top image) seemed smokier, and were plenty tender, though meat did not come off the bone cleanly. The Beef sandwich ($6.45, above) of chopped smoked brisket was drier than I like, calling for sauce and pickles.

The OrigiWesterner, a submarine sandwich with kielbasa, brisket and sliced cheddar, at Dickey's. (Andrew Galarneau/Buffalo News)

The OrigiWesterner ($7.95), a submarine sandwich with kielbasa, brisket and sliced cheddar, had plenty of flavor, but would have been better if served warm enough for the cheese to melt.

Beefy Mac Smoke Stack (bowl) at Dickey's Barbecue Pit. (Andrew Galarneau/Buffalo News)

There was no worry about that with the Beefy Mac Smoke Stack, a heap of Velveeta-like mac and cheese piled with brisket.

Dickey's is open 11 a.m.-9 p.m. daily. Phone: 714-4110.

The doors opened Dec. 1 at Dickey's Barbecue Pit. (Andrew Galarneau/Buffalo News)

The doors opened Dec. 1 at Dickey's Barbecue Pit. (Andrew Galarneau/Buffalo News)

Send restaurant tips to agalarneau@buffnews.com and follow @BuffaloFood on Instagram and Twitter.

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