The NFTA has installed emergency call boxes at the LaSalle and South Campus park-and-ride lots in Buffalo.
Two call boxes are now operating at each parking lot.
"Even though crime has been minimal at both lots, it is always beneficial to provide the community with increased security and safety," said Lawrence M. Meckler, executive director of the Niagara Frontier Transportation Authority.
Meckler called the new battery- and solar-powered call boxes one of the new enhancements for Metro Bus and Rail this year.
"This is an important example of how we want to increase customer confidence and satisfaction in our system," he said.
The two parking lots have a combined 1,400 parking spaces.
The call boxes are linked 24 hours a day to the Transit Police Department and can be activated by pushing one button. After somebody pushes the button, he or she can speak to a dispatcher inside the NFTA's Operations Control Center at 93 Oak St.
Each box has an audio identification system which tells the police and Metro dispatchers which box has been activated. A blue strobe light flashes as soon as the button is pushed, so police can find which call box has been activated as soon as they arrive on the scene.
The LaSalle lot also has cameras that enable Metro police a view of the box.
County and federal grants paid for the $22,556 project.