I'm pleased to see that the Thruway Authority is approaching the 21st century with E-Z Pass, a method of improving traffic flow, reducing frustration and pollution and coincidently making money for the authority with increased interest revenue on E-Z Pass deposits. Other states have been using similar systems for many years on toll roads and bridges.
Perhaps the Thruway Authority can demonstrate further enlightenment by installing exact-change lanes on the Grand Island Bridges. This very simple and inexpensive procedure would enhance traffic flow and reduce costs.
If the authority is willing to be that progressive, perhaps it will install toll ticket-dispensing machines at the Williamsville barriers instead of paying toll collectors to stand there and pass out tickets to eastbound drivers. A machine could do this much more economically.
When such obvious methods for improving efficiency and reducing costs are apparent, one wonders what must be going on in the authority's maintenance and administrative procedures that could result in better service and reduced tolls.
This appears to be an excellent example of what happens when government turns an enterprise over to an independent authority that is not subject to oversight by elected officials.
MARTIN S. HARRIS